Our customers are served by a network of local and accessible shops and offices in convenient high street and neighbourhood locations throughout Telford, and in Shrewsbury and Stafford.
All of our homes benefit from a full repairs and maintenance service. Our award winning maintenance teams and our in-house gas team cover all areas and we work in partnership with a growing number of housing providers to provide maintenance services.
We work in partnership with our residents and service users, involving them in decisions about our operations, management and services and asking them for opinions and feedback. This enables us to continuously improve performance and make sure that the Trust keeps providing tenants and service users with a high quality service.
The Trust achieved Investors in People Accreditation in 2004, 2007 and the Gold Award in 2010. We are an organisation with a skilled and experienced workforce is dedicated to providing excellent services. Extensive training and development programmes ensure that all employees have access to ongoing training.
Communicating with our employees quickly and accurately is vital to the success of our organisation. A key feature of our communications strategy is that team meetings covering all groups of employees are held regularly. In addition, an electronic briefing is circulated to all employees.
High quality services can only be delivered by employees who are well trained and highly motivated, so we have a strong commitment to the training and continuous personal development of all employees. We have a dedicated Learning and Development team who support our employees throughout their development.
The safety of our employees is always our first concern as an employer. The Health and Safety Team, supports managers in ensuring a healthy and safe working environment.
We consider ourselves to be family friendly and we aim to support our employees to achieve a healthy work-life balance with our family friendly policies.
You can view a video about The Wrekin Housing Group partnership on our YouTube channel, which includes a subtitled version of the video.
If you want to visit us on official business, our registered office is:
The Wrekin Housing Trust Ltd
The Wrekin Housing Trust Ltd is a company limited by guarantee, registered in England (no. 3558717) a registered social landlord (no. LH4220) and a registered charity (no. 1074701).
Registered Office: Colliers Way, Old Park, Telford. TF3 4AW
For press enquiries only, please email PR@wrekinhousingtrust.org.uk or call 01952 217100 and ask for the Marketing & Communications department.
Public liability insurance is provided by Zurich Municipal ref JHA-22S311-0013 for incidents up to 30 June 2014 and by Mitsui Syndicate 3210 at Lloyds ref. CCXCLG14AB for incidents from 1 July 2014.
Last Updated : 11 March 2019