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The majority of heating failures at the moment are being caused by something called a condensate pipe freezing that switches off the boiler.
Please use this video link to help you resolve this problem quickly without the need for us to come out.
If you have frozen pipes then there is nothing a tradesman can do to unfreeze them in these conditions.
The best thing to do is turn your heating up to help the pipes thaw, or place a heater safely in the room where the frozen pipes are to help the thawing process.
Do not try and place a naked flame near the pipes, or force a quicker thawing process as the pipes are more likely to burst.
Simply warm the room gradually and it will eventually thaw and restore things to normal.