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FAQs

Questions:

  1. My bin hasn't been collected today and I'm very annoyed. What can you do about it?
  2. I've seen rats in my garden and I'm terrified of them. How do I get rid of them?
  3. I've reported a repair and I'd really like to get it done soon. Can you tell me when it will be carried out please?
  4. Why don't I get free rent weeks when I pay by direct debit but tenants who pay fortnightly do? It doesn't seem fair.
  5. I'm really keen to get one of the Trust's houses. What do I have to do?
  6. I'm unhappy about something the Trust has done. How can I complain about it?
  7. Someone told me you're part of the council, but I don't think you are. Who's right?
  8. I'm interested in renting a garage from the Trust, but I'm not a tenant.
  9. I want to tell the Trust what I think about their services. Who do I contact?
  10. I want to pay my rent by Direct Debit but haven't got a bank account, can you help?
  11. My neighbours are causing me a nuisance, what should I do?
  12. If I report anti-social behaviour how quickly will The Wrekin Housing Trust respond to me?
  13. If I report anti social behaviour, what will happen?
  14. If I report anti social behaviour, what support will The Wrekin Housing Trust provide me with?
  15. Are my home contents insured by the Trust?
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Email: enquiries@wrekinhousingtrust.org.uk
Write to us at: The Wrekin Housing Trust,
Colliers Way, Old Park, Telford TF3 4AW