Local standards

So that we can be sure that we are providing you with the best service and care possible, we have put in place a number of local service standards.

What are local service standards?

Local service standards are our commitment to you about the level of service you can expect from us and our employees.

They can be about things such as,

  • antisocial behaviour
  • customer care
  • repairs

The majority of our services have standards attached to them and you can read them using the links on the right hand side of the page.