The Tenant Services Authority, is the regulator for affordable housing. They launched on 1 December 2008, having taken over the regulatory powers of the Housing Corporation. Their goal is to work with landlords and tenants to improve services for existing and prospective tenants.

They want to be "a modern and effective regulator, one that focuses its attention on the poor performers and frees the best landlords to innovate and deliver excellent services."

Their aims are to:

• Improve standards of service delivery for tenants
• Support decent homes and neighbourhoods
• Promote effective tenant involvement and empowerment
• Ensure providers are well run and deliver value for money
• Promote and protect public and private investment
• Encourage and support a supply of well-managed social housing