Your Scheme Manager is trained and skilled in a variety of different ways to ensure they are giving you the best service possible.  Some of their recent training includes:

• First Aid
• Food Hygiene
• Abuse of Vulnerable Adults
• Support Planning
• Chartered Institute of Housing - Certificate of Supported Housing

Their role is to: -

• Help to organise social events on and off the Scheme
• Encourage outside clubs and agencies to visit Schemes for your entertainment
• Carry out Individual Support Plans with you to ensure that you are making the most of all the services and benefits available to you
• Ensure that you are able to maximise your income and give advice and assistance regarding Housing Benefit Forms and Fairer Charging Forms
• Referrals to other agencies. Scheme Managers are able to contact Social Services, G.P.'s, and Age Concern on your behalf