Do Not…

• attempt to fit a gas appliance yourself, it is illegal and could seriously harm yourself and others around you.
• use a gas appliance if you notice a yellow or orange flame (except flame effect fires which display this colour flame) or if you notice soot or stains around the appliance.
• cover the appliance or block the air vents
• block or obstruct any fixed ventilation grilles or air bricks
• block or cover outside flues
• paint or alter the appearance of your gas appliance in particular your fire and surround.  If you do this you are breaking gas regulations and would mean that we would have to replace the appliance for which you will be charged.
• remove the surround or gas fire without written permission from your local Housing officer
• allow any person to tamper with the fire and surround

Do…

• allow the Gas Engineer access to your home to complete the safety check and service
• keep ventilation clear and unobstructed
• keep your copy of the Gas Safety and Service record
• check the identification of the engineer calling to your property, remember all our engineers carry Gas Safe identification cards and will show these to you on arrival.
• contact the Gas Team if you have any queries in relation to your gas appliances and safety checks